Shipping policy

We currently ship within the United States.

Orders are typically processed within 1–3 business days. Live insects and breeding kits may ship on specific days to protect the animals in transit.

You will receive a tracking number by email once your order ships.

Shipping times vary by destination. Delays can occur during extreme heat or cold.

If your order arrives damaged, contact us at PacificDubia@gmail.com within 48 hours with photos so we can make it right.